Home User Guides from How My House Works

We provide Home User Guides in any format you require

All our HUGs are fully compliant with the Code for Sustainable Homes

Each guide will get you the full 3 credits

Log in to view your Home User Guide

If you have already been sent log in details for your guide

Simply log in by pressing the "client login" in the top right hand corner

Once in you will be able to view, download or print all the guides for your home

Update your own guides

We all know things break down and need replacing

If you replace any of your appliances or services you can upload a new user guide

Simply log in to your guide to add or remove existing guides

Then should a problem arise you know where to find the answer

Welcome to How My House Works

The digital on-line Home User Guide service. The system is designed to go above and beyond the requirements of Man1 Code for Sustainable Homes and covers a greater range of useful information than the standard HUG document.

We have included direct information feeds from NHS Choices, The Post Office, Transport Direct and Recycle Now to make sure that clients have access to a full automated and updated version of the Home User Guide.

Clients can log in at the left of the page, once logged in you will find all the information directly relates to your new home. Should you have any special requirements such as  a Braille, Audio or Printed version  of the guide please do not hesitate to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will be happy to assist you.

We hope you find your guide useful and informative, please use it regularly as we continue to improve the information available to you and enhance our service.

Please have a look at our demonstration version here...

If you would rather print off the information request form to fill in by hand and post or scan and email it back to us please click here or if your prefer a Word Version so you can fill it in at your leisure please click here


Call: 0207 118 4660 (Southern Office) or 01706 226519 (Northern Office) for a no obligation quote


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